We accept all major debit/credit cards and PayPal.
Although, I would love for all my clients that place an order with Special-T Gifts and Jewels and Fancy Lady Collection to be completely thrilled with their purchase, sometimes you can't please everyone.
HANDMADE CUSTOM ORDERS: Should your unique handmade item not meet your expectations,
CLOTHING IS CUSTOMIZED TO YOUR SPECIFIC SIZE and Color SO PLEASE MAKE SURE YOU PROVIDE ME WITH THE CORRECT INFORMATION. Please ask for a customization form before the order is processed, approved by Fancy Lady Collection/T. Parker and you the customer.
Convo options are: Email: Specialtgifts@aol.com – Phone (877) 832-1277 Ext. 102
If you change your mind regarding your chosen product/item: CANCELLATIONS OF ORDERS NEED TO BE MADE WITHIN 48hrs of purchase.
If the tracking number indicates that the package was delivered, we will not be responsible for packages that show that the item has been delivered.
Additional policies and FAQs
INTERNATIONAL FIRST CLASS SHIPPING TAKES approximately 2-4 WEEKS If you need item sooner I suggest using priority international mail which takes 6- 10 days.
INTERNATIONAL BUYERS please note that some countries charge for customs and that is NOT included in shipping cost, these fees will be the responsibility of the buyer.
If the only solution to the problem is a refund then we will refund 90% and keep 10% is for restocking fee,plus fees incurred through etsy and paypal. Shipping fees will not be refunded.
Return Policy: We will honor the following return policy. An exchange or return will be given within 7 days of receipt of receiving your returned item. Please convo me right away upon receipt, if there is an issue. A returned item must be in its original sellable condition (unused, unworn and free of cigarette, perfume, pet hair or other odors). Item must be returned with a tracking number within 7 days of receipt (You are responsible for return shipping costs). Purchase price (minus original shipping costs) will be refunded upon receipt of item, same calculations will apply for an exchange. It your purchased item turns out to be more than the exchange item you select, We will honor the balance in a gift certificate to be used at any time in our store.